Help payments move with a connected phone.

An agent uses an assigned phone and mobile money number to receive and send payments. The agent app shows the phone's connection and any warnings that need attention.

What an agent does

Join through an invite from the team. Follow the setup instructions for your phone and SIM.
Keep the phone charged and connected. Leave the required permissions on.
Use the assigned number and follow the instructions in the agent app.
Watch for warnings. Ask your team for help when the phone or SIM needs attention.

Keep private details private

Keep your wallet PIN on your phone. Never send it in a message. Ask your team about the role before you begin.

Read the payment help